When a company makes a false promise

We’ve experienced is every day. The guaranteed packs that never fills its promise, to buy 2 for 1 when you have to pay the second pack at a half price off, the % sale (ex. 80% off) which actually means 80% of content cuts, and customer service that uses automated responses that offer no resolution to the problem raised by the consumers. Below is an example of a group of lawyers who got sued in a class action for making false promises. to consumers.

https://www.consumerfinance.gov/about-us/newsroom/cfpb-sues-world-law-group-for-charging-illegal-fees-and-making-false-promises-in-debt-relief-scheme/